If you are not completely satisfied with any item you have purchased from meltmethod.com, please email help@meltmethod.com within 30 days of receipt to return the product as instructed for a full refund of the purchase price (less the cost of shipping). Refund is for the physical items returned only. Original shipping will not be refunded. If a product is damaged upon receipt or breaks within 90 days of purchase, the damaged component of the product will be replaced.
When returning your MELT order, please ship your product to the address listed below with the authorization # clearly labeled on the outside of the package (this will be the same as your order #). Ensure your MELT product is shipped in a box via a trackable shipping method. Your refund will be processed when the item is returned to our warehouse.
Ship your MELT products to:
Longevity Returns Landis Logistics,
184 Tuckerton Road,
Unit 2,
Reading, PA 19605
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