Tracking has not updated

Sometimes if there has not been any update in a few days from the shipping carrier, it might be that they are missing some information or otherwise need to get in contact with you to continue with the delivery. 

If this happens to your order, please contact the carrier for an update on the package status and see if there's anything they need from you. If after contacting them it is determined that the package cannot be delivered, please e-mail us at [e-mail] with the order number, your name and your shipping address; we will gladly further assist.