Melissa G

Some of the smaller products might be overlooked when taking items out of the box, such as the MELT bands. Please make sure to double check by looking thoroughly into the boxes you received.    Als...

Sometimes if there has not been any update in a few days from the shipping carrier, it might be that they are missing some information or otherwise need to get in contact with you to continue with ...

At this time, MELT balls are only available to order through our Hand & Foot Therapy Balls Kit (8 MELT balls, plus a bunion band).  However, if you have already purchased MELT balls and they have e...

At this time, our products are only available online through our web store and www.amazon.com.    However, there are MELT instructors all over the world and some of them have MELT products availabl...

When placing an order on our website please select the items you would like to order and then add them to your cart. Then on the blue checkout button and enter your shipping address, once you click...

Usually we are unable to change or cancel your order once your credit card has been charged. Orders are processed as they are received and transferred to our warehouse for shipment.   However, if ...

If for some reason your order is not going through or otherwise you're having trouble with it, we recommend clearing your cart, refreshing your browser, and attempting to place your order again.  ...

You can process an order without having a MELT account by adding the products to your cart and proceeding to check out.    Please note that once in the check out page, you will be asked to enter a ...

Shipping cost varies depending on your location, products and quantities in your cart. You can get a quote by scrolling down in the Cart section of the website (after all products have been added),...

Monthly subscribers will be charged every 30 days after the first charge. Refunds for a monthly subscription can be requested up to 5 business days past the billing date. No refunds will be issued ...